All returns must be authorized and returned within 30 DAYS utilizing a RETURN AUTHORIZATION NUMBER (RA#). The RA# must be included with the exchange.
Call 1-800-914-5278 9am to 5pm M-F to receive a Return Authorization Number.
Returned goods must be in "like new" condition.
You must pay the shipping charges back to us.
The original shipping charges are non recoverable.
If your exchange requires any additional payment to process, we will charge the last credit card account number you submitted.
If your exchange entitles you to an account credit, we will refund the difference to your credit card account. The account credit granted will be reflected on your credit card statement.
If you need to make an exchange and are unsure of what to order we will do our best to assist you. Giving us as much information as possible about your machine will help enable us to determine the correct part for your application. Brand name, model number, features, tire size, etc. - any relevant information is helpful. If we know what type of machine you have we can better serve you.
No restocking fees apply to exchanges.
Parts Refunds
A restocking fee of 20% is charged on all parts refunds.
All parts returns must be authorized by phone and returned within 30 DAYS utilizing a RETURN AUTHORIZATION NUMBER (RA#). The RA# must be included with the return. Goods returned without a RA# will not receive a refund.
Call 1-800-914-5278 to receive the Return Authorization Number required.
Returned goods must be in "like new" condition.
You must pay the shipping charges back to us.
The original shipping charges are non recoverable.
Azusa brand split sprockets and sprocket hubs are not returnable if the plastic packaging has been disturbed or removed.
We reserve the right to decline refunds on damaged merchandise. If the return has been altered or damaged during improper installation, application, operation or in any way that prevents the item from being sold as new, a credit will not be issued.
Ship Parts Returns To:
Go Kart Supply, Inc.
12784 Mansfield Rd
Keithville, LA 71047
Write the Return Authorization Number on the outside of the box
International Returns
International Returns are NOT accepted. All sales are final.
Orders shipped to a location outside The United States of America are considered "International Shipments" and can not be returned, no exceptions.
If your order crossed the US Border, it's yours.
Equipment Returns
Go Kart and Mini Bike returns are NOT accepted. All sales are final.
If your machine requires warranty work contact our office for the location of a warranty service center or dealer near you.
